Enterprise platform and growth · Case study

John Maxwell Digital Platform

A multi-year platform transformation connecting 20,000+ personalized client sites, learning experiences, marketing attribution, and Salesforce-powered operations.

My role

Lead applications architect · Director of technology

C# / .NETPHPSalesforceCloud

john-maxwell-platform.product

John Maxwell Digital Platform product interface

The assignment

Make the difficult thing feel obvious.

01

Challenge

A global leadership organization needed to serve thousands of independent professionals while connecting personalized web experiences, learning content, marketing journeys, and internal sales operations.

02

Key decision

Build a replicated website and CMS platform around shared services, connect the customer journey to Salesforce, and progressively move infrastructure from physical servers to cloud-hosted systems.

03

Outcome

The platform supported more than 20,000 client sites, while the connected marketing system helped grow the opt-in audience from roughly 90,000 to more than 800,000.

System view

Architecture people can reason about.

A strong system makes its transformations visible. Each layer has one job and a clear contract with the next.

01

Audience

Leadership professionals and prospects

02

Web + LMS

Personalized sites, content, and learning

03

Attribution

Email, social, and paid campaign journeys

04

Salesforce

Connected sales and customer operations

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