Challenge
A global leadership organization needed to serve thousands of independent professionals while connecting personalized web experiences, learning content, marketing journeys, and internal sales operations.
Enterprise platform and growth · Case study
A multi-year platform transformation connecting 20,000+ personalized client sites, learning experiences, marketing attribution, and Salesforce-powered operations.
My role
Lead applications architect · Director of technology

The assignment
A global leadership organization needed to serve thousands of independent professionals while connecting personalized web experiences, learning content, marketing journeys, and internal sales operations.
Build a replicated website and CMS platform around shared services, connect the customer journey to Salesforce, and progressively move infrastructure from physical servers to cloud-hosted systems.
The platform supported more than 20,000 client sites, while the connected marketing system helped grow the opt-in audience from roughly 90,000 to more than 800,000.
System view
A strong system makes its transformations visible. Each layer has one job and a clear contract with the next.
Leadership professionals and prospects
Personalized sites, content, and learning
Email, social, and paid campaign journeys
Connected sales and customer operations
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